We provide a confidential counselling service where clients can reflect in a hope filled, dignified environment.
We all sometimes experience issues and events in our lives which seem to stay with us no matter what we do, and which affect every area of our lives. We provide a regular time and a safe space to help you process life issues.
We value the uniqueness of every individual and we will work you to find a way forward into a new place of wholeness, resilience and freedom. Our work is firmly centred on the individual needs of the client.
What We Do
We work with anyone regardless of gender, religion, race, age or sexual orientation and our aim is to help you move forward into a new place of peace, resilience and hope.
Our approaches include: Person Centred, Cognitive Behavioural, Trauma and Art Therapy. Please contact us for details.
You can be assured of complete discretion and confidentiality. Every effort is made to ensure your safety and privacy.
We operate in accordance with the safeguards and Ethical Framework of the British Association of Counsellors and Psychotherapists (BACP) and follow their strict guidelines. All of our counsellors are members of either BACP or COSCA.
Regardless of your background we operate a service that is based around your needs.
Having previously operated a donation based model, we have seen our income drop by 50%. This is not a sustainable model.
From 1st November 2021, for new clients entereing the service, there will be a sliding scale of charges linked to income. We are still committed to making support affordable for everyone and, should you be in financial difficulty then please speak to us that and we will help you.
“I am writing to say ‘thank you’ for counselling me through a difficult time in my life. Your patience, understanding and listening ear helped me to see my situation differently. It was worth travelling the 70 miles each way for counselling as I now feel much ‘lighter in my spirit’ and more at peace with myself. I would highly recommend your counselling service to anyone.”
A Counselling Client
Frequently Asked Questions
Can I be referred by my friend/doctor/social worker?
Counselling can be an intensive process, and it is your choice to enter into it, so it is important that you sign yourself up instead of someone doing it for you. We therefore only take clients who self refer – this means that if you want to have a session with us then you need to contact us yourself. You can get in touch by email (firstname.lastname@example.org) or by telephoning our confidential number: 07397984288. We do take initial referrals from doctors/social workers/community links practitioners, but we then ask you to contact us to arrange an initial appointment.
How much will it cost?
From the 1st November 2021, we will introduce a sliding scale of charges for sessions which will be linked to income. We remain committed to support being available for all and if finance is an issue then please speak to us.
I am a student counsellor, can I work for you?
We are happy to provide placements for student counsellors and accept applications throughout the year. We provide robust support for our students during their time with us, ensuring they see a range of clients and feel encouraged and skilled. Please contact us for more information and an application form.
Do you provide supervision services?
We provide supervision for qualified or student counsellors. Working with a cyclical model of supervision, with your client work as the focus, we will help you to develop your practice and to provide the very best for your clients. Please contact us for more details.
Our supervision service is also useful for those who are leading in other contexts and we are happy to discuss your needs with you.
What will happen at my first appointment?
We understand that the first time you visit us you may be apprehensive. You will be met by one of our friendly receptionists who will introduce you to one of our counsellors. You will have a chat of around 40 minutes, completing paperwork and discussing what you are looking for from counselling. At this appointment, we will give you our counselling contract. If you are happy with this and with what we can offer you, then we will add you to our waiting list and organise your first full appointment as soon as possible.
How long is a session?
Your first appointment, or Assessment appointment will take around 40 minutes. After that appointment last 50-60 minutes
How can I pay for my session?
From 1st November, you will be able to pay for your sessions by bank transfer (bank details below), PayPal or in person using a bank card.
You can donate towards the sustainability of the service via cash, card or bank transfer. Our bank details are below:
Healing for the Heart SCIO
Account No. 65860777
Sort Code 08-92-99
What happens if I miss my appointment?
We ask that you give us as much notice as possible if you need to miss your appointment. We understand that unexpected things happen and we will try to work with you as much as we can, however, from 1st November 2021, we will charge for missed appointments if you do not give us at least 24 hours notice. If you miss two appointments without making a prior arrangement then we will withdraw you from sessions until you contact us.
My issues are really complex and/or traumatic, can you help me?
We regularly work with clients who are coping with issues connected with complex trauma including abuse, We use a variety of strategies to help our clients stay in the window of tolerance both inside the room and out. Although we recognise that talking is important, we are happy to work with creative resources in order to address the individual needs of the client. If we, as a service, don’t feel we have the capacity or skills to help you then we will point you towards an appropriate agency.
“As a result of my counselling I can say that I feel like ‘me’ again and having not felt like that for over a year – that is an amazing feeling! I feel emotionally healthy, enjoying life again and looking to the future…This is a phenomenal service and one that I’d highly recommend to anyone looking for counselling!”
A Counselling Client